LightInTheBox Order & Package Tracking (2024)

What is LightInTheBox?

Lightinthebox is one of the largest and most important online stores in China. The company Lightinthebox was founded in 2007, to compete with other similar companies that not only dominate the market of the Asian giant but are also very relevant in other international markets. Financially, the company is so big that they periodically offer purchase discounts or products with LightInTheBox coupons to encourage sales in the company.
Lightinthebox's headquarters are located in Beijing in China. Its structure, operational and financial capacity allows it to manage sales and deliveries of products to more than 220 countries around the world. Currently, it is one of the most respected companies in the Asian market and the United States. As a reflection of this reality, in the year 2013, the company Lightinthebox started to be quoted in the Wall Street Stock Exchange of New York, United States.
Since it was founded, the company has made great strides in financial, commercial, corporate, and marketing aspects. According to a study carried out in 2019, the company had obtained an economic growth of 34.6% in the last quarter. By 2020 it is estimated that the company will experience a growth of 44% in the second quarter of the year. Due to these growths, Lightinthebox has been able to establish its presence and influence in other regions such as Hong Kong or again Singapore.
While the company offers a wide variety of products for different purposes, the categories with the greatest demand for products are those offering household goods, beauty products, electronic equipment, digital equipment and clothing. This fact allows Lightinthebox to register more than 1000 new products daily.
In addition to offering discount programs or purchase coupons, Lightinthebox also provides purchase rewards that are equivalent to 1% of the total purchase amount of a given product. Even, thanks to the quality of its products and services, LightInTheBox is considered as one of the most innovative Asian companies in the last 5 years.
For this reason, due to the avant-garde business model, users have the opportunity to acquire personalized products adjusted to their tastes. This has allowed LightInTheBox to have a great influence on the commercial and marketing level.

LightInTheBox Order & Package Tracking (1)

Is LightInTheBox a legit site?

If there is one thing you cannot doubt about LightInTheBox is its reliability and efficiency in its services. Also, the products that are sold through its online platform are recognized for their good quality. Although on some occasions the company manifests errors or problems of the portrait in its shipments, it is not a situation that persists permanently. All retail companies in the world experience similar problems. That said, LightInTheBox is valued as legitimate and responsible. Because of this, the company is extremely popular in Asia and highly respected in international markets.

How do I track my order from LightInTheBox?

The LightInTheBox tracking system is only available once users acquire the tracking number and location. This tracking number is provided through an email notification that will arrive only when the user completes all the necessary payment procedures.
Additionally, once users acquire the tracking number, they will obtain the necessary information to track their products through virtual systems from suppliers such as DHL or UPS. Therefore, a LightInTheBox shipping tracking system does not currently exist.
With the use of tracking systems from other suppliers such as DHL or UPS, LightInTheBox avoids operational problems or any inconvenience that could affect the quality of the services. You can also put the LightInTheBox tracking numbers in the search bar on the Ship24 homepage to follow your package.

Who does LightInTheBox ship with?

Currently, LightInTheBox only ships and delivers through companies such as DHL and UPS. Through these distribution and delivery providers, the quality of the shipping services is guaranteed. Also, with this kind of provider, users trust that their products will arrive on time and in good condition.

Does LightInTheBox deliver internationally?

As mentioned above, the LightInTheBox company has a great operational and structural capacity that allows it to make shipments and deliveries to more than 220 countries around the world. Even today, it can manage to offer the LightInTheBox package delivery service to certain countries whose social and political situation is unstable, such as Venezuela, Palestine, or Syria. This is because the LightInTheBox company has good business relations with customs and government authorities in many countries.

How much is shipping on LightInTheBox?

LightInTheBox shipping costs usually vary according to some factors. Indeed, depending on weight, delivery destination, delivery method, shipping provider, and product size, final shipping rates may change.
The average shipping cost is usually about 5 dollars. It is important to mention that depending on the product and the delivery destination, certain additional charges are usually incorporated into the final purchase price. Similarly, LightInTheBox does not charge any duties or import fees, regardless of the product and the final delivery destination. Finally, if payments are to be made through PayPal, users will have to pay an extra fee that will be incorporated into the final purchase price.

How long does it take to LightInTheBox to deliver?

Although on the company's official website users will be able to make the necessary calculations of shipping rates and approximate LightInTheBox delivery times, certain estimates are subject to the destination and method of delivery.

  • At a national level, products are delivered in less than 36 hours.
  • At the international level, and with the standard delivery methods, the approximate delivery time is 10 to 20 working days. Through express delivery methods, the approximate delivery time is 5 to 8 working days.

How can I contact LightInTheBox customer service?

On the online platform, users can acquire different types of contact data, such as the LightInTheBox customer service number. They can also access the addresses of the main offices in Beijing, China, and Seattle in the USA. Users can also get in touch through the company's official social networks, such as Twitter, Facebook, or Instagram. Finally, they can also make use of the customer service which is only available to those users who are registered on the official LightInTheBox website. Their customer service is known for its efficiency.

LightInTheBox Order & Package Tracking (2024)

FAQs

How do I track my package from Lightinthebox? ›

To find tracking number for your package:
  1. Sign into your account and click "My Orders".
  2. Click on the Order Number you want to track.
  3. There you'll find Tracking Number.

Where is my order on light in the box? ›

Sign into “My Account” and click on “All Orders” located at the top right of the initial page. In “My Orders”, you will be able to view all your orders and current status of each ordered item. On your order details page, various types of help options will be available based on your order status.

What courier does Lightinthebox use? ›

Currently, LightInTheBox only ships and delivers through companies such as DHL and UPS. Through these distribution and delivery providers, the quality of the shipping services is guaranteed. Also, with this kind of provider, users trust that their products will arrive on time and in good condition.

How can I track exactly where my package is? ›

You simply enter the tracking number into the USPS Tracking page, or, simply enter your tracking code at the top of this page. You'll get the current status of an item along with other tracking information: delivery and/or attempted delivery information.

Is LightInTheBox a US based company? ›

LightInTheBox Holding Co., Ltd. is an apparel e-commerce retailer that ships worldwide. LightInTheBox operates its business through mobile applications and multiple websites. The company is headquartered in Singapore and has additional offices in California, Shanghai, and Beijing.

How long does lightbox take to deliver? ›

We always aim to deliver your order between 1-3 working days after we have confirmed your order depending on what delivery method you choose (standard or express). Note that delivery times are estimates and that deliveries could take somewhat longer during peak season (such as Christmas).

Can I trust LightInTheBox? ›

LightInTheBox is a legitimate online retail company based in China that sells a wide range of products, including clothing, electronics, home goods, and more. It is not a scam in the sense that it does deliver products to customers, and many people have had positive shopping experiences with the website.

Is it easy to return items to LightInTheBox? ›

Customer Service will approve your return and send you the Return Instruction. Please fill it out completely and send your item(s) back to us as soon as possible. When we have received your package, your return will be processed in 3 to 5 business days and then your refund will be issued.

Is LightInTheBox shipping? ›

We are a global procurement company that specializes in worldwide shipping from our network of warehouses. To ensure timely delivery, we will ship your order from the warehouse of the responsible supplier near to your country.

Who owns LightInTheBox company? ›

Image of Who owns LightInTheBox company?
LightInTheBox Holding Co., Ltd. is an apparel e-commerce retailer that ships worldwide. LightInTheBox operates its business through mobile applications and multiple websites. The company is headquartered in Singapore and has additional offices in California, Shanghai, and Beijing.
Wikipedia

Is LightInTheBox clothing from China? ›

Online retailer Light In The Box, also referred to as LITB, is based in Beijing, China. Despite having its physical headquarters in Beijing, Light In The Box operates internationally, catering to clients from all over the world.

Is shipping free at LightInTheBox? ›

Even though it operates as a global retailer, Light In the Box customers get free shipping but with their Light In the Box promo code or a membership. There's no free shipping based on purchase size. However, the right coupon gets you free shipping with 80% off at times.

How can I track a package if I don t know the tracking number? ›

If you don't have a tracking number, you can still track your package by using a reference number associated with your shipment, or a purchase order number.

How can I track my package if I don't have a tracking number? ›

You can use the USPS Informed Delivery service to track and manage your mail and packages without the need for the tracking number. Simply sign up for Informed Delivery on the USPS website to gain access to tracking information for your incoming mail.

How do I know when my package will arrive? ›

Enter the USPS tracking number in the search bar; do not include any dashes or spaces. Click on “Check Status.” View the scan history and status information of your package. You can also view this information by entering the tracking number in the search bar near the upper right corner of www.usps.com.

Where are items from LightInTheBox shipped from? ›

Where does LightInTheBox ship from? Products from LightInTheBox.com ship globally from China. The cost of shipping depends on the package's destination.

Is LightInTheBox a Chinese website? ›

Online retailer Light In The Box, also referred to as LITB, is based in Beijing, China. Despite having its physical headquarters in Beijing, Light In The Box operates internationally, catering to clients from all over the world.

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